Privacy Notice

Our Online Privacy Policy

You know and trust Kids at Hope and we value your trust. We want you to know how we collect, use and protect information about our online guests.

What information about guests do we collect?

Information You Give Us

We receive and may store any information you enter on our website or give to our website in any other way. For example, we collect information you provide when you place an order, register with us, send us an e-mail or call us, or enroll or participate in a training or workshop.  This information may include:
•    your name.
•    your mailing address.
•    your e-mail address.
•    your phone number.
•    your credit card number.

It may also include any other personal or preference information you provide to us.

It may also include information you submit about other people, for example, the name and address of a gift recipient.

We will never request your password, user name, credit card information or other personal information through email. This practice, called "phishing", is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond.


What choices do I have?

E–Mails

If you provide our website with your e-mail address, you may receive e-mails from us. If you do not want to receive marketing or promotional e-mails from us, please click Newsletter Unsubscribe.   You may still receive select e-mails from us if you have requested them through one of our site services such as eNewsletters. You can discontinue these e-mails by canceling your subscription to these services.

More Information

Please call 1-866-275-HOPE or kim@kidsathope.org if you have further questions about our e-mail unsubscribe process.

What about links to and from other websites?

Our website may offer links to other sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have linked to our website through another site. You may want to refer to the privacy policies on those sites to see how they collect and use this information.


Children

We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children's privacy on the Internet.  We do not knowingly collect personally identifiable information from children under the age of 13. If a child has provided our website with personally identifiable information, we ask that a parent or guardian call 1-866-275-HOPE and we will delete the information about the child from our files.

Your Consent

By using our website, you consent to our use of information that is collected or submitted as described in this online privacy policy. We may change or add to this privacy policy so we encourage you to review it periodically.
Security

Secure Sockets Layering (SSL)

Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone.

Warning about Fraudulent Emails

"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
Safe Shopping Guarantee

Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.